Receptionist at Agape Counseling of West Texas

Job Description

General Purpose 

Attend to clients and deal with inquiries on the phone and face to face. Supply information regarding the organization to the public & clients and assist the operations director in the day to day operations of the business. 

Main Job Tasks and Responsibilities: 

  • answer telephone, screen and direct calls  

  • take and relay messages 

  • provide information to callers 

  • greet persons entering organization 

  • Check clients in for appointment and collect payment prior to session 

  • ensure knowledge of staff movements in and out of organization 

  • maintain security camera-back up system 

  • provide general administrative and clerical support 

  • prepare correspondence and documents 

  • receive and sort mail and deliveries 

  • Schedule intake appointments 

  • Create new client accounts in client database system--Carepaths 

  • maintain intake appointments electronically 

  • Return missed calls promptly 

  • organize conference and meeting room bookings 

  • monitor and maintain office supplies 

  • control inventory relevant to reception area 

  • tidy and maintain the reception area 

Education and Experience 

  • knowledge of administrative and clerical procedures 

  • knowledge of computers and relevant software application 

  • knowledge of customer service principles and practices 

Key Competencies 

  • professional personal presentation     

  • customer service orientation    

  • information management 

  • attention to detail 

  • initiative 

  • reliability 

How To Apply

For additional information and to apply contact

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